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Privacy Policy

1. Information We Collect

We may collect and process the following personal data:

  • Identity and Contact Data: Name, email address, phone number, and company details.

  • Technical Data: IP address, browser type, and usage details (collected via cookies and analytics tools).

  • Marketing and Communications Data: Your preferences for receiving marketing materials from us.

  • Transactional Data: If you purchase services, we may process payment details (via third-party payment processors) and transaction history.

 

2. How We Use Your Information

We use your personal data to:

  • Provide our consulting and training services.

  • Respond to your enquiries and customer service requests.

  • Improve our website, services, and marketing strategies.

  • Comply with legal obligations.

  • Send promotional content (only if you have opted in to receive marketing communications).

 

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Contractual Necessity: When processing is required to fulfil our contract with you.

  • Legitimate Interests: For improving our services, maintaining security, and marketing where appropriate.

  • Legal Compliance: When required to comply with applicable laws.

  • Consent: For marketing communications (which you can opt out of at any time).

 

4. How We Share Your Data

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Third parties who assist with website hosting, analytics, email communications, and payment processing.

  • Legal Authorities: If required by law or to enforce our terms.

We ensure any third-party providers comply with relevant data protection laws.

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5. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

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6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. You can request deletion of your data where applicable.

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7. Your Rights

Under the UK GDPR and Data Protection Act 2018, you have the right to:

  • Access, correct, or delete your personal data.

  • Object to processing or request data portability.

  • Withdraw consent for marketing communications at any time.

  • Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data is not handled properly.

To exercise these rights, please contact us at td@smartadviceconsulting.com

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8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance user experience and analyse website performance. You can adjust your browser settings to refuse cookies, though this may impact functionality.

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9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies separately.

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10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant updates may be communicated directly.

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11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Smart Advice Consulting Limited
Rosemede, New Road, Old Snydale, WF7 6HD
Email: td@smartadviceconsulting.com

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